// 4 apps · deploy as one
Hosting Reseller Internal
Run your hosting business: ticketing + invoicing + status + server monitoring.
What this stack is
Hosting Reseller Internal is the stack the hoster runs FOR THEMSELVES: customer ticketing (osTicket), invoicing (Invoice Ninja), public status page (Cachet), and server monitoring (Netdata). Built for hosting providers, MSPs, and freelance sysadmins running their own business operations on the same kind of infrastructure they sell to customers.
This stack has a unique resale shape: the hoster IS the end customer. It's an internal operations tool, but BluixApps Pro tier sells it as a one-click setup for new hosters bootstrapping their own business.
What it's for
- Customer support ticketing — osTicket handles incoming customer issues with SLA tracking
- Customer invoicing — Invoice Ninja generates invoices, accepts payments, tracks expenses
- Public status page — Cachet shows hosting service status to customers (transparency = trust)
- Server monitoring — Netdata watches all your servers, alerts on resource exhaustion or anomalies
Who it's for
- Small-to-mid hosting providers (10-500 customers) without enterprise PSA budgets
- MSPs (managed service providers) running their own ops stack
- Freelance sysadmins with steady client base
- Web agencies managing client hosting + tickets + invoicing
- Solo cloud engineers building a hosting business from scratch
Apps in this stack
| App | Role |
|---|---|
| osTicket | Customer ticketing — email + web form, SLA tracking, agent assignment, knowledge base |
| Invoice Ninja | Invoicing + expenses + payments (Stripe, PayPal, bank transfer) |
| Cachet | Public status page — incident history, current status, scheduled maintenance |
| Netdata | Real-time server monitoring — CPU, memory, disk, network, anomaly detection |
Sizing & deployment
- Recommended VPS: 3 GB RAM, 2 vCPU, 30 GB NVMe storage
- No GPU needed
- Netdata agents install on your other production servers (separate from this VPS), report back to the Netdata Cloud-compatible dashboard
- Deploy time: ~15-20 min one-click, all SSL automatic via Let's Encrypt
- Backup profile: nightly osTicket DB + Invoice Ninja DB + Cachet config + Netdata config
Why hosters use this
Most hosting providers cobble together: Zendesk for tickets ($49/agent) + FreshBooks for invoicing ($25) + StatusPage ($99) + Datadog for monitoring ($15/host). That's $200+/mo before the first customer is served.
This stack runs the hoster's own business at flat VPS cost, with everything on infrastructure they control. The customer (the hoster) is also the operator — perfect dogfooding loop.
Common usage shape:
- Solo hoster tier — single VPS, single user, basic ticketing + invoicing
- Growing hoster tier — single VPS, 2-5 agents, expanded customer base
- Established hoster tier — dedicated VPS, multi-tenant client portals (Invoice Ninja supports it)
Stack retail pricing is set by the hoster who buys this for internal use. See the suggested retail hint on this page as starting anchor; refer to bluix.net/bluixapps.php for the Bluix module license layer.
Compliance profile
- Customer data + financial records stay on the VPS — critical for tax + audit compliance
- Audit log of every ticket access + every invoice generated
- GDPR-clean — customer PII on hoster infra, audit-friendly
- Right-to-be-forgotten — delete customer in osTicket + Invoice Ninja = full removal
- Multi-jurisdictional — Invoice Ninja supports EU VAT, US sales tax, multi-currency invoicing